Shipping policy

Shipping Policy

Zultanite RoyalGlow

At Zultanite RoyalGlow, each piece is crafted and handled with the utmost care. We are committed to delivering your jewelry safely, efficiently, and with the level of service expected from a fine jewelry brand.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email 

Shipping Destinations

We currently ship to:

  • United States

If your location is not available at checkout, please contact us at contact@zultaniteroyalglow.com

⏱ Estimated Delivery Times

Delivery times are estimates and may vary depending on location and carrier conditions.

  • United States: 3–7 business days

Please note that international orders may experience delays due to customs processing.

💎 Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Shipping method selected

  • Order value

Occasionally, free shipping promotions may be offered and will be clearly displayed on our website.

🔒 Secure & Insured Shipping

All orders are shipped with secure packaging to protect your jewelry. High‑value orders may include insurance and signature confirmation at no additional cost to you.

🌍 Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product price or shipping cost.

📍 Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.
Zultanite RoyalGlow is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

❗ Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact us within 7 days of the delivery notice at contact@zultaniteroyalglow.comso we can assist you promptly.

📞 Contact Information

If you have any questions about shipping, please contact us:

Zultanite RoyalGlow
📧 Email: contact@zultaniteroyalglow.com